At Mine The, we want you to adore your bikini purchase. If for any reason you need to exchange your bikini, we've got you covered with our hassle-free exchange policy.

Conditions for Exchange:

  1. Time Frame: Exchanges are accepted within 10 days from the date of purchase.
  2. Unworn and Unused: Bikinis must be unworn, unwashed, and in their original condition with tags attached.
  3. Hygiene Seal: For hygiene purposes, the hygiene seal must remain intact.

How to Exchange:

  1. Contact Us: Reach out to our customer service team at minethe89@gmail.com within the stipulated time frame.
  2. Provide Details: Please provide your order number and a brief reason for the exchange.
  3. Return Shipping: You will be responsible for shipping the item back to us, using a trackable shipping service. Shipping costs for the exchanged item will be covered by Mine The.

Exchange Process:

  1. Inspection: Upon receiving the returned item, we'll inspect it to ensure it meets the exchange conditions.
  2. Confirmation: Once approved, we'll process the exchange and ship the new item to you.

Exceptions:

  • Final Sale Items or Giveaway: Bikinis marked as final sale are not eligible for exchange.
  • Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for assistance.

Important Notes:

  • Exchanges are subject to item availability. If the requested size or style is unavailable, we'll offer alternatives or issue a store credit.
  • We reserve the right to refuse exchanges that do not meet the outlined conditions.

Contact Us:

If you have any questions regarding our exchange policy or need assistance, please don't hesitate to contact our customer service team minethe89@gmail.com.

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