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  1. How can I directly shop Mine The at the store?

    You're welcome to visit our store directly. You can find the addresses of all our locations on the store menu available on our website.

  2. How can I determine which size is appropriate for me?

    You can view the size guide while browsing our products or simply scroll to the bottom of this page where you'll find the size guide text.

  3. What method of payment do you utilize?

    When making a payment on the website, you will have the option to choose from various payment methods, whether for international or domestic transactions.

  4. What is the cost of shipping?

    We offer free international shipping services at no cost.

  5. How can I track my order?

    Upon completion of your payment, you will receive a shipping number to track your order.

  6. When will my order be sent?

    The orders will be dispatched to your location within two working days at the latest.

  7. Could you please inform me about the expected charges for customs duties and taxes?

    We are unable to estimate the amount of these charges. Therefore, we recommend that you contact the local customs office before placing an order.

  8. Can I change my order?

    Unfortunately, once an order has been placed, you cannot make any changes or cancel it. Therefore, please ensure to double-check the product details, your email address, phone number, and delivery address beforehand.

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